
| About Us Less Bounce are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@lessbounce.com |
| Making A Purchase Making a purchase could not be easier. If you need help selecting a bra, visit our home page and ask the sports bra lady or just browse our catalogue. When you have made your selections, click on any item you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to complete the order.We accept visa, mastercard, maestro, solo and electron payments, currently in UK sterling. You may send your credit card information via phone, fax, snail mail or over the internet. Alternatively you can send a cheque through the post.If you have a discount voucher you wish to use either please input the reference code in the "reason for buying" and we will sort out the rest! |
| Shipping And Handling Any item in stock will be shipped within 48 hours. Any item which is back ordered will usually be shipped within 28 days, but unfortunately delays at our suppliers may affect this time. If there is a delay with your order you will be contacted. If you require your delivery by a certain date, please advise us of this at the time of ordering.During industrial action by the postal service we will be offering second class post only and a next day courier service. International customers wishing to book a courier, please place this information in the notes of your order and we will provide you with a quotation. |
| Delivery Schedule We deliver your order right away. (Please refer to details in Shipping+Handling) |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All prices include VAT. VAT registration no: 795 7538 62 |
| Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All our products come with a 30 day no quibble guarantee provided they are returned in their original condition and with the original packaging. |
| Reaching Us If you need to contact us, please email us on selaine@lessbounce.com, alternatively you can phone us on freephone 08000 36 38 40 (from outside the UK: +44 1980 671305) or write to us at LessBounce, The Old Bank, High Street, Netheravon, Salisbury SP4 9PQ |
| Privacy Policy LessBounce do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposesWe do not send random marketing emails to personal email addresses (spam).LessBounce conform with the requirements of the Data Protection Act 1998 |
| Returns Policy LessBounce have a no quibbles returns policy, we request 28 days, but if the item was a gift we are happy to deal with returns beyond this period. Items can be returned from the UK via our FREEPOST address. Most international customers can use our international freepost returns service. All items returned in the condition they were received with the labels still attached can be exchanged or refunded. If an item is faulty we will also refund or exchange provided it is accompanied by a letter detailing the nature of the fault and number of times worn - we will forward this to the supplier. |